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Qualified Electronic Registered Delivery Service (QERDS)

Qualified registered delivery is the digital equivalent of traditional registered mail with return receipt and has the same legal value. Qualified registered delivery provides proof of sending and receipt of data and protects transmitted documents against the risk of loss, theft or unauthorized alteration. The service is intended for individuals and legal entities, government institutions, municipalities and public organizations. Data sent and received via QERDS can be used in legal proceedings in all EU member states. The legal validity and admissibility of an electronic document as evidence in legal proceedings cannot be contested solely on the basis of its electronic format.


The Registered Delivery Service includes:

  • C2C (Client to Client) – Sender and Recipient of User Content are natural persons;
  • B2C (Business to Client) – Sender is a legal entity and Recipient(s) are natural persons;
  • C2B (Client to Business) – Sender is a natural person, and Recipient is a legal entity;
  • B2B (Business to Business) – Sender and Recipient are legal entities operating business
    applications.

The User Agents through which the Sender and the Recipient communicate with the SERVICE are as follows:

  • B-Trust Mobile Application
  • My B-Trust Web Portal
  • Application Programming Interface (API)

The Service is provided in accordance with Art. 44 of Regulation (EU) No. 910/2014 and in accordance with Regulation (EU) No. 2024/1183 and allows registered delivery from a mobile application to a mobile application, from a mobile application to a specialized web portal and vice versa, from an API to a mobile application and vice versa.